We are passionate about ensuring that you are completely satisfied with your purchase. If you change your mind for any reason, we’ll gladly offer returns for items in new/unworn condition with tags attached and all original packaging within 10 days of receipt, conditions as follow:
1\ Items purchased from our SALE or with a promotional code are FINAL SALE and non-returnable/eligible for exchange.
2\ We don't offer returns for Trove vintage pieces. All vintage purchase are final.
Please read the details of our return policy here
1. Indonesia- Lanivatti ships to any street address in Indonesia. We ship via JNE (all Indonesia) and Gojek (Greater Jakarta Area/Jabodetabek)
2. International -Different rates apply to different locations. We ship internationally to most countries all around the world via DHL. Duties and taxes are assessed by customs and are the responsibility of the customer.
At this time, sadly we cannot ship to Central America, South America, Russia, China or India. This is due to unpredictable and unreliable postal services in those countries.
Available/in-stock items are processed and shipped within 2-4 business days.
Items will be charged to your selected method of payment when they ship. Your order may ship in multiple packages, but rest assured you will not be charged any additional shipping and handling fees. The shipping and handling fee you were quoted at checkout will be applied based on the value of each individual shipment.
Please note that we are unable to process your order if we cannot obtain an authorization from your credit card company. You may wish to contact the issuing bank of your credit card regarding this matter, and then inform us of any additional information.
Additional style and fit details are included in the Details and Descriptions sections on each product page.
Make sure to include any relevant details like an order number, account email, photos, or anything else that will help us answer your question.